Pre-sales support
»» Arrow consists of a
group of dedicated professionals who have the necessary
commitment and experience to successfully solve diverse IT
requirements.
»» Analyzing all needs
and possibilities to integrate practical and affordable
solutions.
Post-sales support
Years of study and experience make it possible for AT to
provide quick and efficient solutions to whatever problems
may arise so as to minimize the latter from the outset. An
anticipatory approach helps in solving problems, which
includes regular scheduling of preventive maintenance,
resulting in a trouble-free computing possibility.
Arrow offers a wide range of customer support plans to
correspond to varied customer requirements.
Warranty Support
All products sold by AT carry warranties against defects.
During the warranty period, comprehensive service support is
available.
Extended Warranty Contracts
»» Warranties can be
extended to enable the client to enjoy the assured
availability of unlimited support.
»» Annual maintenance
contracts: Beyond the warranty period, the customer can
enter into an appropriate annual maintenance contract
providing the right level of service support.
Network Consultancy
»» Networking
professionals help to plan, implement and support network
solutions.
»» Assessment and
strategy consulting network architecture and design,
implementation and operational support, in addition to
ongoing network monitoring.
»» Design a customized
management plan for the client’s data, voice and multi-media
network environments. Whether the business runs a
host-centric, distributed or desktop environment, AT
solutions for integrated systems management will streamline
operations and we will ensure that systems remain available
and reliable.
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